• How do I become a member?
• What are the key benefits of becoming an OnlineNIC member?
• What is your pricing policy?
• How can I raise my member level and get better prices?
• What kind of services can I offer my customers?
• Can I offer your services directly to customers on my web site with my branding?
• Do my customers pay you directly
• What if I forget my member ID or password?
• If I stop being a member do you refund any unused funds?
• Can you help settle domain disputes?

• How do I register a domain?
• I have money in my account. Why can't I register successfully?
• Why is the domain I registered still showing up as "available" on other web sites?
• What if I make a mistake and register a name I didn't really want?
• What is a domain administration password?

• What is a multilingual domain?
• When will my multilingual domain be resolvable?
• Why is the ".com/net/org" part of the domain not translated?
• Why do I want a multilingual domain?
• If I have a standard domain, is it protected in the multilingual versions?
• Do I have to register in each language?
• Is there a WHOIS service for these domains?
• What is RACE Encoding?
• Are there any restrictions associated with registering a domain name that uses international characters?
• Can I change the DNS or other zone file information for my international character domain name?
• If I type my international character domain name into an Internet browser, what should I see?
• Why can't I reach my web site using my new international character domain name?

• How can I modify information for a domain I've already registered?
• How can I renew or extend the registration period for a domain?
• How can I delete a domain name?
• How can I set my domain to forward to an existing web server?
• How can I register my own domain name server?

• What is a domain name transfer?
• What does it cost?
• Are there any requirements for making a transfer?
• What is the procedure for a domain name transfer?
• Do you refund my money if the transfer is unsuccessful?
• Is it possible to transfer a domain name among OnlineNIC from one reseller to another?

• What is DNS?
• What are OnlineNIC's DNS Power Tools?
• How can I use OnlineNIC's DNS Power Tools?
• How much does it cost to use DNS Power Tools?
• What is an A-Record?
• What is an NS Record?
• What is a CNAME?
• What is an MX-Record?
• What is e-mail forwarding?
• What is URL forwarding?
• How can I Register New DNS? Is there any charge?

• How can I find out about recent transactions?
• How do I change my account information?
• What if I forget my password?

• How do you bill for services?
• How do I add funds to my account?
• Do you accept credit cards?
• If I discontinue my status as an OnlineNIC member, what happens to any remaining funds in my account?
• How do I determine the payment status of my account?

• I have a question that isn't answered here? Can you help me?
• Whom do I contact for support if I need help?

• Can you help me resolve a legal dispute over a domain name?

• What is the .BIZ top-level domain?
• How will .biz be different?
• What services does the NeuLevel Registry provide for Internet end users?
• Do .BIZ domain names have any restrictions?
• What are the dispute-resolution policies for .BIZ?
• What is the Restrictions Dispute-Resolution Policy (RDRP)?
• What is the Start-up Trademark Opposition Policy (STOP)?
• What is the Uniform Dispute-Resolution Policy (UDRP)?
• What is the difference between STOP and UDRP?
• How can I find an approved dispute-resolution service provider?
• If there are multiple parties that have filed IP Claims for the same domain name, how will disputes be resolved through the STOP process?
• How much does it cost to register a .biz domain name?
• How long does the .biz registration process take?
• How long is the registration term for a .biz domain name?
• How long is the renewal term for a .biz domain name?
• Can a .biz domain name be used in the same way that a .com domain name is used?
• How do I change the Contact Information associated with my .biz domain name?
• ho do I contact for additional assistance?

• What are the system requirements to install the template?
• At the Step-1 of installation, I cannot go on with the process by clicking the "install now" button, the page just remain unchanged, why?
• At the Step-2 of installation, I've input the correct database information but when I click "next", I got the following error messages:Warning: fopen("../server.inc.php", "w") - Permission denied in /usr/local/ home/abc/httpdocs/install/install.tools.inc.php on line 80 Why?
• I've already successfully installed the template ver3.0 system, but when I login as super-admin(ID: 100) then click on any links of the control panel, it only leads to the page for login, though actually I've logged in. Why?
• My template doesn't work, it gives "Sorry, the system is in the maintenance" when I click any links, why is this?
• Who do I contact for additional assistance?

.CC FAQ

• What country does the .cc domain represent?
• How much does it cost to register a .cc domain name?
• How long is the registration term for a .cc domain name?
• Can a .cc domain name be used in the same way that a .com domain name is used?
• How can I change the contact information and DNS of my .cc domain?
• Who do I contact for additional assistance?

.US FAQ

• What is .US?
  
• What makes .US unique and why do I need it?
  
• What will happen to existing .US domain names?
  
• When will second level .US domain names be available?
  
• Who can register a .US domain name?
• How much does it cost to register a .US domain name?
  
• How long is the registration term for a .US domain name?
  
• Can I delete the .US domains which I just registered?
  
• Can I register my .US domain as nameserver?
  
• How do I change the Contact Information associated with my .US domain name?
• Who do I contact for additional assistance?