Customer First, Service Foremost

rv.png OnlineNIC has implemented a forms based process that has the following benefits:


Online Knowledge base & FAQ system is convenient for effective and handy trouble shooting.


Integrated Live Support for real time trouble shooting.


Ticket system

Submit a ticket at      

For OnlineNIC's partners, please drop an email to or directly open a ticket at      

If you, however, purchased your domain or related services with one of OnlineNIC resellers, we encourage you to solve your issue directly with the reseller or the service provider via which you purchased your service. Any assistance needed, please choose end user portal at      

We will acknowledge the receipt of your email/ticket within 1 hour if your email/ticket is successfully sent. Our account specialist will respond to your email/ticket within 24-48 hours. 
Mailing AddressPhone
OnlineNIC, Inc.(US) +1-510-769-8492
3027 Teagarden St.
San Leandro, CA 94577, USA(US) +1-510-769-8487
To contact us      

Please use the above online ticket system to submit your requests; if you prefer to send us an email, please use the following email addresses for different portals.
OnlineNIC Partner
OnlineNIC End user
OnlineNIC Business
Note: If you are end user, which means your domain or related services were managed by one of partners of OnlineNIC, we encourage you to solve your issue directly with the service provider. Any assistance needed, please choose end user portal at
Domain Abuse Contact
To report domain abuse, please send report to, or open a ticket at
Law Enforcement Contact
If you represent law enforcement/government agencies, please send your request to;          
Note: This is a dedicated contact for law enforcement, government agencies or other similar authorities.Requests from non-law enforcement/government agency may not be processed or answered.
OnlineNIC's mission is to help you grow business, no matter you are small or big.

Join our free reseller program with more than 10,000 resellers worldwide

Become Reseller NOW

Join Our Newsletter & Marketing Communication

We'll send you news and offers.

Company Info
About Us
News Center
Payment Info
Legal Policies
Domain Reseller
Business Email
Cpanel Demo
SSL certificates
Secure Site Pro
Domain Price
Escrow Service
Anti-Malware Scan
Value Added Services
Special Offer
Web Hosting
QuickSSL Premium
Symantec SSL
Domain Whois
Email Services
Hosting Services
True BusinessID
Secure Site
Open/Track a Ticket
Email Plans
Reseller Hosting
True BusinessID wildcard
True BusinessID EV
Contact Us

1998-2024 OnlineNIC is an ICANN-accredited registrar. Please read our Privacy Policy, Service terms , and Dispute Policy